Please read the terms of use here
You must register as a member in order to purchase products on this website.
If you wish to register as a member, please complete the registration procedures on the New Member Registration Page.
*Your password is very important. Please choose a password that is difficult for others to guess.
Please log in by entering the e-mail address and password you registered on the Login Page
Cancellation after order confirmed and change in contents of order cannot be received.
From the product detail page, please select a color and/or size and click the “Add to bag” button.
*Please note that the inventory of a product cannot be guaranteed even if it is in your shopping bag.
Customs duties and shipping charges are included in the product price.
You may choose from of the following payment methods.
The settlement process will be executed immediately when ordering Exchange rates are subject to change.
Available credit cards
Products will be shipped by DHL.
Shipment will be made by DHL within 3-5 business days after the order confirmation (Pre-order items are exception).
Returns and Exchanges of products shall be applied mutatis mutandis to the provisions of the following rules.
If there are defects or failures in the item purchased, the defective part will be checked and respond with the exchange or refund.
“Cooling-off” is a system that applies to door-to-door sales.
Please note that there is no cooling-off system applicable to sales on this website as it is an online shopping service which customers access directly.
You can check the details of your past orders on the Order History Page
Please contact Customer Support.（customer@untishold.com）